Terms of Service
Revision date: 3/20/2009
All services provided by IdeaBox Marketing & Design ("IdeaBox Marketing & Design") may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any United States federal, state or city law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless IdeaBox Marketing & Design from any claims resulting from the use of service which damages the subscriber or any other party.
Prohibited are sites that promote any illegal activity or present content that may be damaging to IdeaBox Marketing & Design' servers, or any other server on the Internet. Links to such materials are also prohibited.
Examples of unacceptable content or links:
pirated software
hacker programs or archives
Warez sites
NOTICE: IF YOUR ACCOUNT IS FOUND TO CONTAIN ILLEGAL ACTIVITY, ILLEGAL MP3 FILES, PIRATED SOFTWARE, HACKER PROGRAMS, WAREZ PROGRAMS, OR ANY OTHER ILLEGAL FILES, YOUR ACCOUNT WILL BE TERMINATED IMMEDIATELY, WITHOUT NOTICE, AND A $50.00 CANCELLATION FEE WILL APPLY. ADDITIONALLY, IdeaBox Marketing & Design WILL NOTIFY THE PROPER AUTHORITIES OF YOUR ACTIONS.
Server Abuse
Any attempt to undermine or cause harm to a server or customer of IdeaBox Marketing & Design is strictly prohibited. As our customer you are responsible for all your accounts. Should you violate the Terms of Services outlined within, your account will be cancelled without chance of refund.
Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole discretion.
All sub-networks, distributive hosting sites and dedicated servers of IdeaBox Marketing & Design must adhere to the above policies, with the exception of system resources in respect to dedicated servers.
Billing
By the Account Activation Date of each month, IdeaBox Marketing & Design shall either:
(1) debit the client's credit card (when such information has been provided by the client); or
(2) deliver, by e-mail or regular mail, an invoice in accordance with the applicable Service Fees for services rendered for the current month. When an invoice is delivered to the client, payment shall be remitted to IdeaBox Marketing & Design by no later than the specified payment due date. IdeaBox Marketing & Design shall be entitled to immediately terminate this agreement for client's failure to make timely payments. You will be provided with an invoice on a monthly basis. All credit cards are billed automatically on a monthly basis. It is the client's responsibility to ensure that they have sufficient credit to cover this transaction. In the event that there is insufficient credit, we will send an e-mail notification, at which point we will need to be provided with another credit card account number within 24 hours. If we do not receive a response within 24 hours, the account, and all accounts under that account plan, will be suspended.
Service Fees
Certain services carry a setup fee charged by IdeaBox Marketing & Design to client, which must be paid by client in order to have use of said services. If client terminates this agreement, client shall be responsible for any and all outstanding fees owed to IdeaBox Marketing & Design and agrees to pay any and all fees incurred by client. Because the services are provided on a monthly basis, the client will be responsible for service fees incurred each month, regardless of when client provides notice of termination. Thus, for example, if the client provides notice of termination on the 15th day of a particular month, the client will be responsible for service fees for the entire month, and such fees will not be pro-rated or refunded.
Money back guarantee & refund policy
We offer a 30 day Money back guarantee.
Refunds: If client has retained the services for one year and has pre-paid IdeaBox Marketing & Design for such services, refunds will be issued for any unused full month of the services, upon client's request. Therefore, if client's account is cancelled at any point during the one-year term, client will be entitled to a refund for the months remaining, after notice given by the 25th day of the preceding month.
Account Deactivations
Any account deactivated due to non-payment will require a reactivation fee of $20.00 prior to reactivation.
Cancellation Refunds
We DO NOT refund partial monthly fees to accounts. We require 30 days notice for a cancellation.
Refusal of Service
We reserve the right to refuse, cancel or suspend service, at our sole discretion.
Limitation of Liability
IdeaBox Marketing & Design shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from IdeaBox Marketing & Design ' servers going off-line or being unavailable for any reason whatsoever. Furthermore, IdeaBox Marketing & Design shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of IdeaBox Marketing & Design ' servers. All damages shall be limited to the immediate termination of service.
Violations
Violations of these Acceptable Use Policies should be referred to barry@ideabox-marketing.com. All complaints will be investigated promptly. Failure to follow any term or condition will be grounds for immediate account deactivation.
Disclaimer
IdeaBox Marketing & Design cannot be held liable for system down time, crashes or data loss. We cannot be held liable for any predicated estimate of profits which a client would have gained if their site was functioning. Certain services provided by IdeaBox Marketing & Design are resold. Thus, certain equipment, routing, software and programming used by IdeaBox Marketing & Design are not directly owned or written by IdeaBox Marketing & Design. Moreover, IdeaBox Marketing & Design holds no responsibility for the use of our clients' accounts. Failure to comply with any terms or conditions will result in the automatic deactivation of the account in question. We reserve the right to remove any account, without advance notice for any reason without restitution, as IdeaBox Marketing & Design sees fit.
Account Activation
By activating your account with IdeaBox Marketing & Design, you agree to the above policies and disclaimer. Upon requesting activation of an account, you are required to accept these policies, guidelines and disclaimer, and a copy of your acceptance is forwarded along with your activation request to be maintained with your account information.
NOTICE: If you sign up for an account and fail to comply with these terms, no refunds will be given. We will, however, advise you by e-mail or phone prior to taking any action to provide you with an opportunity to correct the problem.
Server Uptime Guarantee
IdeaBox Marketing & Design guarantees 99.9% service uptime. Should we fail to deliver this for any given calendar month, your account will be refunded a pro-rated amount for the duration of excessive downtime.
IdeaBox Marketing & Design reserves the right to amend any or all of the above policies, guidelines and disclaimer without notification. We also retain the right to increase any pricing and make changes to our account plans without notification.
Privacy
Revision date: 3/20/2009
IdeaBox Marketing & Design has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this Web site.
Information Automatically Logged
We use your IP address to help diagnose problems with our server and to administer our Web site. We use this information for no other reason.
Order Forms
Our site uses an order form for customers to request services. We collect sensitive information which is used only for our purpose, not third party receives any type of information from us.
Contact information from the order forms is used to get in touch with the customer when necessary.
Billing information that is collected is used to bill the user for services.
Unique identifiers are collected from Web site visitors to verify the user's identity.
Security
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. We use strong SSL encryption to ensure your privacy.
Third Parties
Information collected on this site is strictly for our use, NO OTHER OUTSIDE PERSONS MAY VIEW YOUR PERSONAL INFORMATION SUCH BILLING INFORMATION, ETC.
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact: shaun@ideabox-marketing.com
Acceptable Use Policy
Revision date: 3/20/2009
As a provider of web site hosting and other Internet-related services, IdeaBox Marketing & Design offers its customer (also known as "Subscribers") and their customers and users the means to acquire and disseminate a wealth of public, private, commercial and non-commercial information. IdeaBox Marketing & Design respects that the Internet provides a forum for free and open discussion and dissemination of information. However, when there are competing interests at issue, IdeaBox Marketing & Design reserves the right to take certain preventive or corrective actions. In order to protect these competing interests, IdeaBox Marketing & Design has developed an Acceptable Use Policy ("AUP"), which supplements and explains certain terms of each customer's respective service agreement, and is intended as a guide to the customer's rights and obligations when using IdeaBox Marketing & Design' services. This AUP will be revised from time to time.
When subscribers disseminate information from the Internet, they must keep in mind that IdeaBox Marketing & Design does not review, edit, censor or take responsibility for any information its subscribers may create. When users place information on the Internet, they have the same liability as other authors for copyright infringement, defamation and other harmful speech. Also, because the information created is carried over IdeaBox Marketing & Design' network and may reach a large number of people, including both subscribers and non-subscribers of IdeaBox Marketing & Design, subscribers' postings to the Internet may affect other subscribers and may affect IdeaBox Marketing & Design' goodwill, business, reputation or operations. For these reasons, subscribers violate IdeaBox Marketing & Design policy and the Service Agreement when they, their customers, affiliates or subsidiaries engage in the following prohibited activities:
Audio/Video Streaming:
Audio/Video Streaming is not hosting friendly. As such, IdeaBox Marketing & Design does not allow any streaming of audio or video content. Offending accounts will be suspended without noticed or terminated.
Adult-Oriented Content:
IdeaBox Marketing & Design does not allow adult content and will suspend/terminate any offending account.
Large File Policy:
IdeaBox Marketing & Design is not for file hosting and distribution - as such, customers may not host any files that are observed to be available for the sole purpose of download.
Obscene Speech or Materials:
Using IdeaBox Marketing & Design' network to advertise, transmit, store, post, display, or otherwise make available child pornography or obscene speech or material is prohibited. IdeaBox Marketing & Design is required by law to notify law enforcement agencies when it becomes aware of the presence of child pornography on or being transmitted through its network.
Defamatory or Abusive Language:
Using IdeaBox Marketing & Design' network as a means to transmit or post negative, defamatory, harassing, abusive or threatening language.
Forging of Headers:
Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.
Illegal or Unauthorized Access to Other Computers or Networks:
Accessing, illegally or without authorization, computers, accounts or networks belonging to another party, or attempting to penetrate security measures of another individual's system (often known as "hacking"). Also, any activity that may be used as a precursor to an attempted system penetration (i.e., port scan, stealth scan or other information-gathering activity).
Distribution of Internet Viruses, Worms, Trojan Horses or Other Destructive Activities:
Distributing information regarding the creation of and sending Internet viruses, worms, Trojan horses, pinging, flooding, mail bombing or denial of service attacks. Also, activities that disrupt the use of or interfere with the ability of others to effectively use the network or any connected network, system, service or equipment.
Facilitation a Violation of this AUP:
Advertising, transmitting or otherwise making available any software, program, product or service that is designed to violate this AUP, which includes the facilitation of the means to spam, initiation of pinging, flooding, mail bombing, denial of service attacks and piracy of software.
Export Control Violations:
Exporting encryption software over the Internet or otherwise, to points outside the United States.
Usenet Groups:
IdeaBox Marketing & Design reserves the right not to accept postings from newsgroups where we have actual knowledge that the content of the newsgroup violates the AUP.
Other Illegal Activities:
Engaging in activities that are determined to be illegal, including, but not limited to, advertising, transmitting or otherwise making available ponzi schemes, pyramid schemes, fraudulently charging credit cards and pirating software.
Other Activities:
Engaging in activities, whether lawful or unlawful, that IdeaBox Marketing & Design determines to be harmful to its subscribers, operations, reputation, goodwill or customer relations.
As we have pointed out, the responsibility for avoiding harmful activities just described rests primarily with the subscriber. IdeaBox Marketing & Design will not, as an ordinary practice, monitor the communications of its subscribers to ensure that the comply with IdeaBox Marketing & Design' policy or applicable law. However, when IdeaBox Marketing & Design becomes aware of harmful activities, it may take any action to stop the harmful activity, including, but not limited to, removal of information, shutting down a web site, implementing screening software designed to block offending transmissions, denying access to the Internet, or any other action deemed appropriate by IdeaBox Marketing & Design.
Finally, IdeaBox Marketing & Design wishes to emphasize that, in signing the Service Agreement, subscribers indemnify IdeaBox Marketing & Design for any violation of the Service Agreement, law or IdeaBox Marketing & Design policy resulting in loss to IdeaBox Marketing & Design or the bringing of any claim against IdeaBox Marketing & Design by any third party. This means that, if IdeaBox Marketing & Design is sued because of a subscriber's activity, the subscriber will be responsible for payment of any damages awarded against IdeaBox Marketing & Design, plus costs and reasonable attorney's fees.
We hope this AUP is helpful in clarifying the obligations of Internet users, including IdeaBox Marketing & Design and its subscribers, as responsible members of the Internet. Any complaints about a subscriber's violation of this AUP should be sent to barry@ideabox-marketing.com.